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Shipping & Returns

Everything you need to know about our shipping process and returns policy for both purchased and rented couches.

Delivery Timeframes

We offer several delivery options to meet your needs:

  • Standard Delivery: 7-14 business days
  • Express Delivery: 3-5 business days
  • Premium Delivery: 1-2 business days

Delivery timeframes may vary based on your location and product availability.

Delivery Areas

We currently deliver to the following areas:

  • Continental United States
  • Alaska and Hawaii (additional fees apply)
  • Canada (select provinces)

For international shipping inquiries, please contact our customer service team.

Shipping Costs

Delivery TypePurchaseRentalFree Shipping Threshold
Standard$49.99$39.99Orders over $999
Express$89.99$69.99Orders over $1,499
Premium$129.99$99.99Orders over $1,999

White Glove Delivery Service

All our couches come with complimentary white glove delivery service, which includes:

  • Room of choice placement
  • Unpacking and assembly
  • Packaging removal
  • Basic setup and positioning

Note: Our delivery team will contact you 24-48 hours before delivery to confirm your delivery window.

Frequently Asked Questions

Need More Help?

Our customer service team is available 7 days a week to assist with any questions about shipping or returns.

Customer support